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Games Played

Posted: Tue Jul 17, 2012 8:42 am
by mad hornet
We use Iscore to keep book for two teams and also have iscore websites for each team.

It appears I have just noticed a flaw in the application. One team has played 77 games so far but the player stats are showing most of our players having played in only 59 games with "All" selected as the league.

The other team played 79 games so far and the player stats are showing most of our players having played in only 62 games.

I have already accounted for the fact that some players have missed a few games due to illness or family commitments, etc. Is there any other explanation for this?

Re: Games Played

Posted: Tue Jul 17, 2012 8:51 am
by FTMSupport
If there is a discrepancy between games played being shown, and what you believe the games played should really be, there are a couple things to check.

First, try selecting your team in Team Manager, and check the Stats for the team there. If the games played does not look like the number you would expect, you can try using the Recalc button from there, and iScore will recalculate the statistics for all games for the players on that team.

If that does not fix the issue, the only other thing that can cause a discrepancy is creation of duplicate players (and / or deletion of the duplicates instead of merging). See this link for more information on that:

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Re: Games Played

Posted: Wed Jul 18, 2012 5:19 am
by mad hornet
Let me clarify what the problem is. All player statistics match up between my ipads and the websites for each team EXCEPT the number of games played. Both ipads display the correct number of games played per player. However both websites are displaying about 15-20 fewer games per player. Number of plate appearances, at bats, hits, etc. match up perfectly.

Re: Games Played

Posted: Wed Jul 18, 2012 7:50 am
by FTMSupport
If you can email us at support@iscoresports.com with the URL of your team website and a link back to this forum post we can take a look at your data and see what is going on.